Tips terms:

Dear Kuai Niu users: Welcome to use our products and services! Beijing Kuai Niu Zhiying Technology Co., Ltd. (hereinafter referred to as "Kuai Niu" or "we") is a cross-border interactive marketing software supplier, and its self-developed cross-border marketing platform Adopt cloud computing technology and integrates intelligent shopping guide BOT, intelligent marketing software MA, customer insight platform CDP and other functions. The operators and service providers of KuaiNiu attach great importance to the protection of customers' personal information and privacy rights, so we have formulated a "Privacy Policy" covering how to collect, store, use, share and protect customer information (hereinafter referred to as "this policy/this"). Privacy Policy"). This policy is closely related to your use of our services. Once you visit our website, use or continue to use the services we provide, or provide us with your information, you agree to our collection, Use, store and share information about you. I hope you can read all the terms of this Privacy Policy (especially the content shown in bold) carefully before browsing our website or accepting our services, confirm that you have fully understood our rules for handling your personal information, and make a decision on the choice you deem appropriate. Please note that if you do not agree to be bound by the relevant content of this Privacy Policy, please refuse to provide us with your personal information.

This Privacy Policy contains the following:

1. User Information Collection and Use Authorization

2. User information authorization management

3. Personal Information We May Collect

4. How we may use your personal information

5. How we protect and store your information

6. How do we share, transfer and publicly disclose your personal information

7. Description of the third-party service of the guest SDK

8. Protection of minors

9. How to update this policy

10. How to contact us



1. User Information Collection and Use Authorization

When you use our products and/or services, we need/may need to collect and use your personal information. You fully understand and agree that:

1.1 To provide you with the functions of our products and/or services, you must authorize us to collect and use necessary personal information. If you refuse to provide the corresponding information, you will not be able to use our products and/or services normally.

1.2 The products and/or services we provide to you will be constantly updated and changed. There are differences in the scope of specific products and/or services that different users choose to use. The basic/additional functions and the type and scope of personal information collected and used will vary. the difference. We will adjust the way and content of collecting and using your information according to the upgrades and changes of the products and/or services you choose, but we promise to use the products and/or services you choose for normal use and obtain your information. Relevant information can only be collected and used after authorization.

1.3 If you choose to use new products and/or services not listed in this policy, we will separately explain the purpose of information collection to you through agreements, pop-ups, page prompts, etc. before collecting your personal information. scope and usage, and provide you with a way to freely choose your consent, and collect and use it after obtaining your express consent.

1.4 To provide you with products and/or services that are more convenient and more in line with your individual needs, we may send you orders, events, and promotional information or call you by SMS, email, telephone, etc. based on your user information. Calls for return visits and consultations.

2. User information authorization management

2.1 Please note that all personal information you provide when using our products and/or services will continue to be authorized by us during your use of our products and/or services unless you withdraw your consent.

2.2 During the period of using the Kuai Niu service, your collection and use of your user information must be fully authorized by your user in advance. Kuai Niu provides you with relevant services based on your user information without any infringement. The responsibility rests with you.

2.3 We protect your right to know and choose during installation or use under the law, and do our best to protect your rights to authorize, delete and withdraw consent to personal information, to fully protect your privacy and information security. You can change the scope of the personal information you authorize us to collect or withdraw your consent by deleting information, turning off device functions, system settings, etc. You can also withdraw all authorization for us to continue to collect and process your personal information by canceling your account.

2.4 Please understand that each business function requires some basic personal information to be completed. When you withdraw your consent or authorization, we cannot continue to provide you with the services corresponding to the withdrawal of consent or authorization, and we will no longer process your corresponding personal information. information. However, your decision to withdraw your consent or authorization will not affect the previous processing of personal information based on your authorization.

3. Personal Information We May Collect

3.1 Your personal information is obtained directly by us You may use the services provided by different service providers (hereinafter referred to as "main services") on different terminals and use our customer service functions in the main service process (hereinafter referred to as "Main services") "Main Services" and "Customer Service Function Services" are collectively referred to as the "Services"). When we provide customer service functions, we may separately collect, use, store and share the following information about you according to the following terminals, so that you can establish a conversation and chat with your customers, to answer your customer inquiries. If you do not provide relevant information, we will not be able to confirm your user identity, which may result in you being unable to connect to your customers, so that you cannot enjoy the customer service and related services we provide or fail to achieve the intended effect of customer service and related services. At the same time, to let you know the situation of our collection of information, we will focus on collecting your information in the following ways. This information is the basic information that must be collected to provide services to ensure your normal use of our services, maintain the normal operation of our services, improve and optimize our service experience, and protect your account security.

3.1.1 Information obtained under different terminals

(1) Phone terminal Access information when you use the service on the phone channel: including but not limited to the calling number of the call, the number of the called party, the call start time, the call end time, the call duration, the call recording, the contact record, etc.

(2) The access information on the web page when you use the service on the web channel: including but not limited to the time you entered the web page, the number of active sessions, operating system, browser and version, the number of customer service messages, chat records, conversation start time, conversation end time, ticket title, ticket content.

3.1.2 Login log information

Information about your use of certain features, apps, and websites. Examples include cookies and other anonymous identifier technologies, IP addresses, web request information, temporary message history, standard system logs, and error crash information.

Because we and third-party service providers use technologies such as cookies, tags, and scripts, these technologies are used to analyze trends, administer the website, track users' website activity and gather statistical information about the overall user population. We may receive individual or aggregated analytical reports collected through the above techniques.

3.2 Personal information you provide

Relevant personal information you provide to us when you use our services, including mobile phone number, name, email, and mailing address. Shared information that you provide to other parties through our Services, and information that is stored when you use our Services.

3.3 Your personal information is shared by other parties

The shared information about you is provided by other parties when using our services.

3.4 Your personal information is obtained indirectly by us

When you use our services, you authorize us to receive our confirmation from our partners (main service providers, sponsors, e-commerce platforms, etc.) according to actual business and cooperation needs. Your personal information is provided to us from a legitimate source or with your consent.

4. How we may use your personal information

We may use the information collected in the process of providing services to you for the following purposes:

4.1 Provide you with services;

4.2 When we provide services, for identity verification, customer service, security prevention, fraud monitoring, archiving, and backup purposes, to ensure the security of the products and services we provide to you;

4.3 Improve your user experience. through certain opt-in features;

4.4 Collect user feedback to help us improve our services. To process your feedback, we may use the personal information you provide to contact you and keep records;

4.5 Perform device analysis to provide a better user experience. We will conduct hardware and software analysis to further improve the experience of the device;

4.6 Regarding log files, like most websites, we collect certain information and save it in log files. Such information may include Internet Protocol (IP) addresses, browser type, Internet Service Provider (ISP), referring/exit pages, operating system, date/time stamp, and/or Clearstream data. We do not correlate automatically collected log data with other information we collect;

5. Information storage period and location

5.1 The information we collect and generate during our operations in the Singapore is stored in a third-party cloud server in Singapore or a local server purchased by you. In general, we will only retain your personal information for as long as is necessary to fulfill the purpose. We will take reasonable and practicable steps to try to avoid collecting irrelevant personal information. We will only retain your personal information for as long as is necessary to achieve the purposes described in this policy unless there is a mandatory retention requirement by law. After your personal information exceeds the retention period, we will delete or anonymize your personal information as required by applicable law.

5.2 Data protection technical measures we take We attach great importance to the security of personal information, and we adopt industry standard practices to protect your personal information from unauthorized access, disclosure, use, modification, damage, or loss. To this end, we have taken the following measures in particular:

(1) We take all reasonable and practicable measures to ensure that the collection of personal information is minimized, and no personal information is collected that is irrelevant to the achievement of the purpose. We will only retain your personal information for as long as is necessary to achieve the purposes described in this statement unless a longer retention period is required or permitted by law;

(2) We will take reasonable and feasible security protection measures in line with industry standards to protect your information and prevent personal information from unauthorized access, public disclosure, use, modification, damage, or loss. We use encryption technology to ensure the confidentiality of data transmission and storage. We use trusted protection mechanisms to protect data and the servers that store it from malicious attacks.

5.3 Organizational measures for data protection management we take the security of the entire system. We will conduct security and privacy protection training courses to enhance employees' awareness of the importance of protecting personal information. We deploy access control mechanisms and do our best to ensure that only authorized personnel have access to personal information.

5.4 Response to personal information security incidents, In short, we will try our best to protect your personal information. Nonetheless, no measure can be impeccable, and no product or service, website, data transmission, computer system, or network connection can be completely secure. If our physical, technical, or management protection facilities are damaged, resulting in unauthorized access, public disclosure, tampering or destruction of information, resulting in damage to your legitimate rights and interests, we will promptly activate emergency plans, take reasonable remedies, notify Departments and individuals who perform personal information protection duties to minimize the impact on your personal information and other rights and interests. In the event of an unfortunate personal information security incident, we will also inform you of the requirements of laws and regulations: the basic situation and possible impact of the security incident, the disposal measures we have taken or will take, and the measures you can take to prevent and reduce risks on your own. Recommendations, remedies for you, etc. We will inform you of the relevant circumstances of the event by email, letter, telephone, push notification, etc. When it is difficult to inform the personal information subjects one by one, we will publish announcements reasonably and effectively. At the same time, we will also report the handling of personal information security incidents according to the requirements of the regulatory department.

5.5 You should also protect the security of your account

We strongly recommend that you do not use any communication methods not recommended by KuaiNiu to send your information when using KuaiNiu services, and please use a complex password to help us protect your account security. Please note that the information you share voluntarily or even publicly when using our services may involve your or others' personal information or even personal sensitive information. Please consider more carefully whether to share or even publicly share relevant information when using our services.

6. We respect and protect the privacy of users. In accordance with relevant laws, regulations and policy requirements, users have the right to request the deletion of their personal data on the platform. The following is an explanation of how users can request data deletion:

6.1 Submission of deletion request

Users can make a data deletion request to us in the following ways:

(1) Send an e-mail to our privacy-protected e-mail address ([privacy-protected e-mail address]), stating “data deletion request” and providing relevant account information for identity verification;

(2) Submit the deletion request through the online customer service or help center provided by the Platform.

6.2 Data Processing Instructions

We may process the following types of user data:

(1) account information (such as user name, email address, cell phone number, etc.);

(2) Usage records (such as browsing records, transaction records, etc.);

(3) device information (such as device model, IP address, etc.).

The purposes of data processing include, but are not limited to: providing and improving services, safeguarding account security, and fulfilling statutory obligations.

6.3 Processing of Deletion Requests

Upon receipt of a user's deletion request, we will complete the data deletion operation within a reasonable period of time (usually no more than 7 days). The following cases are excluded:

(1) The data has been processed through aggregation, fuzzy processing or de-identification and cannot be associated to specific users;

(2) Data required by laws and regulations to be retained by us (such as transaction records, etc.);

(3) Data deletion may affect the rights and interests of other users or public interests.

6.4 Cancellation of accounts

The cancellation of a user's account will be regarded as a request for deletion of the relevant data at the same time. After cancellation, we will delete or anonymize the personal data related to the account, except as otherwise provided by laws and regulations.

7. How do we share, transfer and publicly disclose your personal information

7.1 Sharing Except for the following situations, we will not share your personal information with any third party without your consent:

7.1.1 Sharing under statutory circumstances: We may share your personal information externally by laws and regulations, litigation and dispute resolution needs, or as required by administrative and judicial authorities under the law.

7.1.2 Sharing with explicit consent: After obtaining your explicit consent, we will share your personal information with other parties.

7.1.3 We may share your personal information with our partners and third-party service providers for the following purposes:

(1) Provide you with the full functionality of our products and/or services;

(2) To achieve the purposes described in the "How we may use the information" section;

(3) Fulfill our obligations and exercise our rights in this Privacy Policy;

(4) To understand, maintain and improve our services. If we share your personal information with any of the above-mentioned partners and third-party service providers, in addition to providing complete personal information for processing purposes, we will use encryption, de-identification, and other means so that it will not identify you personally. However, such partners and third-party service providers may combine the above information with other data they lawfully obtain for the purposes described above. We will agree on strict data protection measures with our partners and third-party service providers, making them process personal information for our entrusted purposes, service descriptions, this Privacy Policy, and any other relevant confidentiality and security measures. If the service is operated by a third party. Any information you provide to a third party, in addition to this policy, is also subject to the third party's terms of service and information protection statement. You need to read the third party's terms of service carefully. If you find that these third-party services are at risk, it is recommended that you terminate the relevant operations to protect your legitimate rights and interests, and contact us in time.

7.2 Transfer As our business continues to develop, we and our affiliates may conduct business reorganization, merger, acquisition, asset transfer, or similar transactions, and your personal information may be transferred as part of such transactions. We will inform you of the relevant situation through notices, announcements, etc., and continue to protect or require new companies and organizations that hold your personal information to continue to protect your personal information by laws and regulations and standards not lower than those required by this policy. Otherwise, we will continue to protect your personal information. The company or organization will be required to seek authorization from you again.

7.3 Public Disclosure

We will only publicly disclose your personal information in the following circumstances:

7.3.1 After obtaining your explicit consent;

7.3.2 Public disclosure based on legal or reasonable grounds: necessary to fulfill legal obligations, necessary to respond to public health emergencies, or necessary to protect the life, health, and property safety of natural persons in emergencies, or to implement public interests Necessary for news reports, public opinion supervision, etc., as well as other situations required by laws, administrative regulations, legal procedures or regulations of competent public and government departments.

8. Description of third-party services of the guest SDK

The third-party services connected to the guest SDK provided by Kuai Niu may collect your personal information. We will evaluate the legality, legitimacy, and necessity of such third-party services to collect personal information, require such third parties to take protective measures for your personal information, and strictly abide by relevant laws, regulations, and regulatory requirements. If the service is operated by a third party. Any information you provide to a third party, in addition to this policy, is also subject to the third party's terms of service and information protection statement. You need to read the third party's terms of service carefully. If you find that these third-party services are at risk, it is recommended that you terminate the relevant operations to protect your legitimate rights and interests, and contact us in time.

9. Protection of minors

You should fulfill certain screening and verification obligations to ensure that your users are all adults. If minor users are involved, you should agree and guarantee that the information you have collected from minors under the age of fourteen. For sensitive personal information, the consent of the minor's parents or other guardians has been obtained. Otherwise, the relevant legal consequences arising there will be borne by you.

10. How to update this policy

We reserve the right to update or modify this statement from time to time. We also post a notice to you on the login page if we make material changes to the Privacy Policy Statement. We encourage you to review this Privacy Policy Statement from time to time for the latest changes. If you do not agree to the revised policy, we will not be able to continue to provide you with services.

X. How to contact us If you have any questions about this policy or other related matters, please contact us through (www.quickcep.com). You can also fill in the relevant information and send your questions to (support@quickcep.com) or to the following address:

Address: Room 402, 4th Floor, Building F1, Area F, AI Innovation Center, No. 19 Xincheng South 1st Road, Shuangliu District, Chengdu City, Sichuan Province, China. We will review the issue as soon as possible and reply within 30 days after verifying your user identity. We would like to remind you again that the terms marked in bold in the content of this Privacy Policy, please read them carefully. When you click the "Register"/"Login" button, it is deemed that you fully accept this Privacy Policy. Before clicking, please reconfirm that you have known and fully understood the entire content of this Privacy Policy.